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Visa Help Pages

Resend a Communication from the App

Once a booking has been made, users can choose to resend communications/authorizations from the Visa Commercial Pay App one day before arrival and during the hotel stay.

  1. From the home screen, tap Cards.

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  2. Tap the Accommodation card that you want to resend communications/authorizations for.

    Resend_Comms_Visa_2_1.png
  3. Scroll down the page, and tap Send authorization.

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  4. Tap Add email address or fax to add a new email address or fax if the communication/authorization has not been received as expected.

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  5. Enter the correct email address or fax number and tap Add.

    Resend_Comms_Visa_5.png
  6. Tap Send authorization.

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