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Visa Help Pages

Orchestration Dashboard

The dashboard provides more data on the deployments that have been routed via Orchestration and is available to all users that have access to the Orchestration module.

Note

The dashboard will be displayed by default. To create routing rules, click Routing rules from the navigation bar.

Timeframe Filter

Users can view data on the dashboard for the following timeframe options:

  • Today

  • Last 7 days

  • Last 28 days

By default, the timeframe is set to Today and all rule types are displayed. Users can filter rule types by selecting one from the dropdown:

  • Redirect

  • Load balance

  • Block

Users can also filter by currency.

Orchestration_-_timeframe_filter.png
Dashboard Widgets

The dashboard includes five new widgets:

  • Card issuance activity—a graph displays the total value of all cards that have gone through the routing rules.

    Orchestration_-_card_issuance_activity_Visa.png
  • Failover %—a graph displays the percentage of cards that have gone through the failover process.

    Orchestration_-_failover.png
  • Payment routing activity—a graphical display of a routing rule journey, from original Card Pool to routed Card Pool or failover Card Pool. Each point of the journey displays the total number of cards.

  • Cross border payment activity—a table view displaying details of deployments where the deployment currency is different to the Card Pool currency:

    • Currency—displays the Card Pool currency

    • Amount issued—this refers to the amount issued from the specified Card Pool, in the Card Pool's currency

    • Domestic spend amount—the value of the card in the deployment currency

    • Cross border currency—displays the deployment currency

      Orc_Cross_Border_Visa.png
  • Real-time decline activity—a table displaying details of deployments where a transaction has been declined. A decline reason will also be displayed.

    Orc_Realt_Time_Visa.png