Visa Help Pages

After editing card details or adding a card to an activity, the Visa Commercial Pay App interface will automatically reload to reflect the changes made by the user.

We have changed the display text on the custom data fields (CDFs) section within Profile > Teams from 'Enter Default Values' to 'View Default Values'. This is to prevent confusion if there are no values that can be entered or changed, such as when hidden profile level CDFs are shown.

We have improved overall app security.

(Android) We have fixed an error where some text on the card details screen was not visible to the user when using dark mode.

(Android) We have fixed an issue where entering a new password that did not meet the password requirements redirected the user to the log in screen and they were unable to re-enter an alternative new password.

(Android) We have added an extra text element that is displayed when a user enters a new password and the entries do not match. Previously, only the Submit button would be greyed out.

(iOS) We have fixed an issue where when assigning a card to a new activity the new activity would not be displayed in the Activities section once created.

(iOS) We have fixed an error where the 'blocked' message banner would be displayed for all teams when the budget had been reached for only one team and that team was selected first.

We have fixed an issue where the check-in assistant would incorrectly display charge dates instead of the check-in dates.

We have fixed an error where tapping Back when completing an authentication method would return the user to a different screen depending on if they were using an iOS or Android device. All users will now be redirected to the screen where the authentication code is entered.

We have fixed an issue where profile level CDFs that are set as 'hidden' were not visible when reviewing CDF values via Profile > Teams. These CDFs should be hidden to the Team Member when creating a card, but not hidden to the Team Admin when viewing the team details.

We have fixed an error where the incorrect transaction date was shown due to a UTC conversion error.

We have fixed an error where users still receive a notification to upload a receipt when a transaction has been declined or failed authorisation.

Team Admins will no longer be able to edit an active card after the recipient Team Member has been deactivated.